- Introduction
Destination Service LLC is committed to providing exceptional service. This Chargeback Policy outlines the terms under which chargebacks are addressed and resolved.
- Authorization and Booking Process
All bookings are processed via MCI Group and Maritz Global Events. By engaging our services, you agree to their booking terms.
- Chargeback Eligibility
Chargebacks may only be requested for unauthorized transactions or billing errors. Contact customer service before initiating a chargeback.
- Non-Eligible Situations
Chargebacks are not valid when service was provided as agreed or when cancellation/refund policies were not followed.
- Dispute Resolution
We work with MCI Group and Maritz Global Events to investigate disputes fairly and promptly.
- Consequences of Invalid Chargebacks
Invalid chargebacks may result in service suspension and client responsibility for associated fees.
- Communication and Documentation
Clients must provide relevant documentation when disputing a charge.
- Amendments
We reserve the right to amend this policy at any time.
- Contact Information
For questions, contact our customer service team at [email protected].