- Introduction
Destination Service LLC facilitates event and hotel bookings through MCI Group and Maritz Global Events. This Refund Policy outlines conditions under which refunds may be issued.
- Refund Eligibility
- Cancellation within the timeframe specified in the service agreement
- Billing errors or overpayment
- Services not rendered as agreed due to circumstances within our control
- Non-Refundable Situations
- Cancellations after the deadline in the service agreement
- Change of mind or personal reasons not covered by policy
- Failure to comply with MCI Group and Maritz Global Events terms
- Refund Process
Contact customer service with booking details. Requests are processed within 10–15 business days.
- Partial Refunds
Partial refunds may apply for partial cancellations based on service agreement terms.
- Dispute Resolution
We work with partners to investigate and resolve refund disagreements fairly.
- Amendments
We reserve the right to amend this policy at any time.
- Contact Information
For refund inquiries, contact our customer service team.